Q1. I am interested in Hitecnico LED lights, how could I purchase?
Q2. What is your MOQ (Minimum Order Quantity)?
A2. Usually we do not have specific MOQ requirement, just different order quantity refers to different pricing level, and if your order quantity is bigger we may be able to offer special discount.
Q3. Whether samples are available? Can I get free samples?
A3. According to our corporate policy, samples are available but should be paid. We do cherish new business opportunity and would like to support, after the samples are approved and you release the commercial order, depending on the order quantity we shall evaluate to provide refund for sample charges or special discount to balance the sample charges. In long term points of view, we are sure you will get much benefit to work with us under win-win situation.
Q4. What payment terms are acceptable?
A4. Usually we accept transfers via TT (sometimes Paypal can be acceptable for sample order). In some cases, we could accept LC, please contact us for more details if you are going to open LC. Please pay attention, LC should be only opened after you get our acceptance confirmation.
Q5. How could we be your local distributor?
A5. We always would like to work with local companies to develop the local markets together, if you are interested to be our local distributor, please contact us for distributorship policy.
Q6. How many years warranty for your products?
A6. Normally we guarantee 5 years for our products, you could see this information on our website in specific product pages.
Q7. How could I know details of your warranty terms?
A7. Please click Warranty Terms for details. If you think maybe something we can assist you better, please do not hesitate to contact us, we are always targeting to support clients with our best, your suggestions will be highly appreciated.